Product Work
I drive product strategy and execution, building user-centric products that deliver value and achieve business goals. My expertise spans all stages of product development, from ideation to launch and optimization, through cross-functional collaboration.
Rakuten Viki
Community Help Center
I developed a comprehensive help center and training video program for the Contributor Community, dramatically decreasing new contributor signup to first activation time by 80%. This initiative streamlined the onboarding process, empowering contributors to quickly become active and engaged within the community.
DeviantArt
DreamUp: Art Commissioning Platform
As Product Manager for DeviantArt's DreamUp, I led the platform into public beta, overseeing operations, managing a cross-functional team, and launching nine major site features. These efforts drove a 550% increase in customer acquisition and improved user engagement.
